United Kingdom - 06/04/2019 (PRESS RELEASE JET)
Leading UK quality management and compliance specialist Qualsys is delighted as global healthcare brand Unilever achieves flawless ISO 13485 audit results with its software.
The Sheffield-headquartered software company has been providing electronic quality management software for Unilever’s Oral Care department for six months.
Based in Port Sunlight, Liverpool, the division of 750 scientists research, develop and market oral health medical products - including toothbrushes and toothpaste.
The system has strengthened and integrated the Unilever division’s quality management system and give its sales teams a faster, more efficient route to market.
Paulo Ramos, Quality Manager of Oral Care R&D department, said: “Oral Care at Unilever just passed another successful audit against ISO 13485 with zero non-conformities.”
“With a challenging year where we moved from a paper-based system to a fully digital, software-based environment, EQMS enabled us to drive efficiency and radically improve our levels of quality and control.
“Thanks to our Qualsys partners who have been with us on this journey. EQMS proved to be a great tool and strongly contributed to the success of this audit.”
Qualsys supports ISO 13485 in over 50 countries
From its offices at Sheffield’s Aizlewood’s Mill the company supports a host of life science and clinical companies as diverse as Well Pharmacy and CST Pharma, biotherapeutics research company Iovance, Resideo and facilities management giant Sodexo.
Michael Ord, director of new business and marketing at Qualsys, said: “Unilever Oral Care came to us after six years of utilising our free online toolkits and webinars, which we create as a means of sharing our quality expertise with health care providers. They learned a great deal from them, and as a result they trusted our brand.
“When they decided to take the big step of digitising their own internal system, they came to us. We were delighted expertise we chose to give away brought a client of Unilever’s stature into our portfolio.”
A functioning QMS requires constant measurement of key performance indicators. Unilever’s quality team use the Qualsys EQMS system to track business-critical KPIs such as document approval times, audit trails, training scheduling, issue-reporting and corrective action times.
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